Forward Deployed Engineering (FDE) has emerged as a critical role for B2B companies targeting enterprise customers. Originally created by Palantir, FDE involves engineers working directly with customers throughout their lifecycle to deliver customized solutions quickly. At Ramp, the FDE team grew from 2 to 16 engineers by focusing on customer outcomes, proper scoping, and generalizing solutions. Key principles include always questioning requirements, building scalable features, maintaining high velocity, and taking ownership of customer success. The role requires drive, engineering fundamentals, customer empathy, and strong communication skills rather than perfect technical performance.
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