Energy of the Tastemakers
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Maintaining product quality in companies depends on three pillars: authority, systems, and energy. Of these, energy is the most fragile because it relies entirely on individuals choosing to expend it daily. A small number of people with taste hold the line against mediocrity, but this work is invisible, exhausting, and unsustainable alone. When these tastemakers burn out or leave, quality erodes gradually through small compromises that compound. Companies that protect and nurture these people retain their edge; those that don't become cautionary tales.
Table of contents
The few who hold the lineThe invisible workWhen the energy runs outThe path forwardSort: