eBay is fueling a more relevant, tailored shopping experience.

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eBay is launching a new AI shopping agent to enhance personalized eCommerce experiences. The intelligent agent offers real-time, tailored product recommendations and expert guidance based on users' shopping preferences. This development is part of eBay's strategy to lead AI-powered eCommerce using its extensive infrastructure and customer insights. The AI features are developed with eBay's Responsible AI team to ensure safety, fairness, and accountability, and the new shopping experience is gradually being rolled out to U.S. customers.

eBay Uses Agentic AI to Supercharge Personalized Ecommerce