Slack reduced customer-impacting incidents by 90% through their Deploy Safety Program, which focused on automated detection and rollback within 10 minutes. The initiative addressed the fact that 73% of customer-facing incidents were triggered by code deployments. Key strategies included metrics-based deployment monitoring,
•11m read time• From slack.engineering
Table of contents
Defining the problemThe metricWhich projects to invest in?ResultsLessons learnedInto the futureAcknowledgementsSort: