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West Midlands Police suspended Microsoft Copilot after the AI tool hallucinated information about a non-existent football match, which was used in a controversial decision to ban Israeli fans from a real match. The incident led to the police chief's early retirement and prompted investigations by oversight bodies. The acting chief has paused Copilot use until proper policies and guidelines are established, despite government plans to invest £115 million in AI for policing over the next three years.

Copilot banged up after AI hallucinates football violence