Andreas Fuchs helped build Stripe’s incident response tool, a service nicknamed the “Big Red Button” BRB was designed to create a dedicated Slack channel for each incident using a very particular naming convention. BRB generated a name by randomly picking and combining two commonly used English words.
Table of contents
Genesis of Stripe’s incident response toolEarning adoption for the “Big Red Button”Expanding BRB to the full incident lifecycleImportant organizational support for incident responseTechnical design decisions when building your own serviceSort: