💻 Source Code: https://cwa.run/echo
🎥 Part 1: https://youtu.be/CAr02YlEJUc?si=X0RGsgXYp3L9mHhx
🎨 Free Assets: https://cwa.run/echo-assets

📚 Resources:
Try Vapi: https://cwa.run/echo-vapi
Try Convex: https://cwa.run/echo-convex
Try Clerk: https://cwa.run/echo-clerk
Try Sentry: https://cwa.run/echo-sentry (Get 3 months of Sentry Team for FREE) 
Try CodeRabbit: https://cwa.run/echo-rabbit

In this video, we’re building an AI-powered customer support platform from scratch.

You’ll learn how to build document embeddings, retrieval augmented generation, AI search, secure AWS credentials, billing & subscriptions, and everything else you need to turn Echo into a real B2B SaaS product 🚀

Key features:
🤖 Real-time AI Chat using Convex Agents
📣 Human Handoff & Auto-Close using AI Tools
🧠 Smart Knowledge Base using Embeddings and RAG
🔊 Voice Support by VAPI
🔑 API Key Storage by AWS Secrets Manager
👥 Team Management by Clerk
🔐 Authentication by Clerk
💳 Subscription Billing by Clerk
🛠️ Embeddable Widget
📈 Operator Dashboard for Managing Conversations
🧰 Developer Toolkit for Embed Script
🧠 AI Model Support: OpenAI, Anthropic, Grok
🌐 Built with Next.js 15
⚛️ Powered by React 19
🎨 Styled with Tailwind v4
🧩 Components from shadcn/ui
📦 Monorepo managed with Turborepo
🪵 Error Tracking by Sentry
🧑‍💻 Pull Request Reviews by CodeRabbit

Timestamps
00:00 Intro & Demo
01:52 20 Generating Embeddings
54:10 21 Knowledge Base
01:54:58 22 AI Search Tool
02:23:28 23 AWS Secrets Manager
02:38:56 24 Vapi Plugin
03:45:47 25 Vapi Data
04:39:27 26 Widget Settings
05:36:11 27 Widget Config
06:07:36 28 Widget VAPI
06:51:59 29 Widget Improvements
07:05:58 30 Contact Panel
07:49:48 31 Subscriptions
08:50:04 32 API Improvements
09:18:31 33 Integrations UI
09:45:43 34 Embed Script
10:22:04 35 Deployment
10:38:15 End of Part 2

Build and Deploy a B2B SaaS AI Support Platform | Next.js 15, React, Convex, Turborepo, Vapi, AWS