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The European Commission has accused Meta of violating EU competition rules by blocking third-party AI assistants like ChatGPT and Microsoft Copilot from WhatsApp. Following policy changes in October 2025 that took full effect in January 2026, Meta AI became the only assistant allowed on the platform. Brussels is considering emergency interim measures to force Meta to restore competitor access, arguing the restrictions could cause serious harm to the AI assistant market. Meta disputes the claims, stating AI assistants have multiple distribution channels and citing a Brazilian court ruling that dismissed similar arguments.

Brussels eyes crowbar for Meta’s WhatsApp AI lockout