Despite $30-40 billion invested in GenAI, 95% of organizations see no measurable ROI, creating what MIT researchers call the "GenAI Divide." Most deployments remain at the edge (email drafting, document summarization) rather than driving structural change. The core problem is a learning gap: systems don't store feedback, adapt
Table of contents
High Adoption, Low TransformationWhy Pilots Stall: The Learning GapThe Shadow AI Economy: What Actually WorksBuilders vs. Buyers: Two Ways Across the DivideThe ROI Nobody Brags About: Back-Office WinsWhat Comes Next: From Agents to the Agentic WebA Practical Way ForwardSort: