Solutions Engineer Poncho shares his path from CX to DevNet, acting as a "Human API" to share coding experiences and empower the global developer community.

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A Cisco Solutions Engineer shares his career journey from building a Python automation library for Cisco CUCM with minimal documentation, to presenting at Cisco Live, relocating to Lisbon, and ultimately joining the DevNet Developer Relations team full-time. He describes the Developer Advocate role as acting as a 'Human API' — translating complex product architectures into accessible knowledge through tutorials, videos, sandboxes, and community engagement. The post reflects on the mindset shift required when moving from project-based engineering work to open-ended community-focused content creation.

Being the Human API: My Journey as a Developer Advocate