Starting August 17, 2026, Atlassian will collect metadata and in-app content from Jira, Confluence, and other cloud products by default to train its AI models. Only Enterprise-tier customers (801+ users) can opt out, leaving Free, Standard, and Premium customers with mandatory data collection. The change affects ~300,000 organizations and covers project plans, sprint data, internal documentation, and even signals from connected third-party tools like Slack and Salesforce. This post argues the shift raises serious data governance concerns for regulated industries under DORA, HIPAA, NIST 800-53, and the EU AI Act, and positions GitLab as an alternative that commits to never training on customer data at any tier.
Table of contents
What changed and what it means for your dataThe governance gap in "opt-out by default"Why this matters more for Atlassian-stack organizationsWhat regulated industries should be evaluating nowWhat to look for in your platform vendorsHow GitLab's approach differs1 Comment
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