By combining speech-to-text with BigQuery's analytics capabilities, you can understand things like customer sentiment and recurring product issues.

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BigQuery ML's speech-to-text functionality enables the analysis of audio customer reviews by transcribing them into text format. This allows for the identification of customer sentiment, recurring product issues, and a better understanding of the voice of the customer. The use of BigQuery ML and Gemini 1.0 Pro provides additional insights and data formatting capabilities, such as entity extraction and sentiment analysis.

Analyzing customer reviews with BigQuery ML’s speech-to-text