Discover more about what's new at AWS with Amazon WorkSpaces now lets AI agents operate desktop applications (Preview)

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Amazon WorkSpaces now supports AI agents that can operate desktop applications in managed cloud environments, addressing the 'last-mile challenge' for enterprises running legacy systems like mainframes and ERP tools without modern APIs. Agents built on any framework can connect via Model Context Protocol (MCP) with minimal code, while IT admins retain full governance, logging, and auditing controls. Use cases include claims processing, trade settlement, and back-office operations in regulated industries—all without requiring application modernization.