Amazon sent a cease-and-desist letter to Perplexity demanding its AI shopping assistant Comet identify itself as an agent when browsing Amazon's site. Perplexity argues agents acting on behalf of users should have the same permissions as human users, while Amazon insists third-party agents must identify themselves and respect service provider decisions. The dispute echoes previous controversies around Perplexity's web scraping practices and raises broader questions about how websites will handle autonomous AI agents in e-commerce, travel booking, and other online services.
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