Discover more about what's new at AWS with Amazon Connect now streams messages for AI-powered interactions

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Amazon Connect now supports message streaming for AI-powered chat interactions, displaying agent responses progressively as they're generated. This feature reduces perceived wait times by showing status updates and incremental responses while AI agents process requests, invoke tools, and formulate solutions. The capability is available across 10 AWS regions including US East, US West, Asia Pacific, Canada, Europe, and Africa.