UX writing involves designing content that shapes user understanding, behavior, and satisfaction. To achieve this, writers should follow 14 golden rules, including starting with user needs, using progressive disclosure, structuring content with headings, and maintaining a consistent tone of voice. Additional keys include using plain language, being concise, and optimizing microcopy for elements like buttons and alerts.
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14 golden rules of UX writingIntroduction1. Start with user needs2. Use progressive disclosure3. Use headings to create structure4. Create a visual hierarchy5. Front-load text6. Use bullet points for lists7. Use plain, simple language8. Be concise9. Use sentence case by default10. Explain acronyms and initialisms11. Write descriptive, unique link text12. Write appropriate alt text13. Optimise your microcopy14. Use a consistent tone of voiceSummary4 Comments
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